Refund & Cancellation Policy
At smmpanel2.com (“Company”, “we”, “us”, “our”), we are committed to providing high-quality digital services and ensuring customer satisfaction. However, due to the nature of our services, certain limitations apply as outlined below.
Digital Services & Final Sale
All services offered on smmpanel2.com are digital, virtual, and non-tangible in nature and are typically processed and delivered automatically. As such, all purchases are considered final and non-refundable once an order has been placed and processing has begun.
By placing an order on our platform, you acknowledge and agree that you waive the right to a refund except in cases expressly stated in this policy.
Non-Delivery or Incomplete Delivery
In the event of non-delivery, partial delivery, or a verified service failure, users must contact our support team within 48 hours of placing the order.
Upon receipt of a valid claim, the Company shall investigate the issue and, at its sole discretion:
- Re-deliver the service, or
- Issue a partial or full refund to the original payment method or account balance, if the service cannot be fulfilled
Refunds will only be considered where non-delivery is confirmed and not caused by user-provided errors, including but not limited to incorrect links, private accounts, deleted content, or violations of platform guidelines.
Non-Refundable Circumstances
Refunds will not be issued under the following circumstances:
- Orders successfully delivered as described
- Delays caused by platform updates, audits, or third-party systems
- Incorrect order details provided by the user
- User-initiated cancellation after order processing has started
- Violation of our Terms of Service or misuse of the platform
Chargebacks & Payment Disputes
Users are strongly encouraged to contact us before initiating any chargeback or payment dispute. Unauthorized chargebacks may result in account suspension or termination and forfeiture of any remaining balance.
Contact & Support
For refund requests, order issues, or general inquiries, please contact our support team at:
Support@smmpanel2.com
All requests will be reviewed in accordance with this policy and applicable laws.
Policy Amendments
The Company reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice. Changes shall be effective immediately upon publication on this website.